Q: The machine suddenly stops during printing

A: Check the IP address state of the machine in the upper left corner of the software. If it is OFF, it means that the machine is disconnected from the computer. Please check the network  

Check whether the cable is properly connected and reconnect the machine and computer  

Check the IP address state of the machine in the upper left corner of the software. If it is ON or RUN, it means that the machine is normally connected with the computer.  

Please try printing again. If it is still the same, restart the computer or reconnect the machine to the computer  

If the device is connected through a router, check whether the IP address of the device is occupied by another device  

Address set to a fixed free IP address and try printing again  

Check whether the network cable interface between the machine and computer can work normally  

Replace the mainboard  

According to the above inspection is not resolved please contact Jindex customer service